What to do if someone starts feeling sick? Did a child get something stuck in their throat and can't breathe, get hot water on themselves, break a bone during a game? Have you witnessed an emergency, a fire, an explosion, a traffic accident?

How not to lose your head, not to panic and not to lose precious minutes that could cost your life or health?

Who to contact in an emergency?

We too often come across situations where someone needs help, not to think about what we can still do to minimise suffering and whether it can be avoided at all. Not only in extreme situations, but also in many domestic accidents, a person's fate depends on how quickly first aid was given and how skilled it was.